Privacy Policy

 

Privacy Policy

Effective Date: 02/12/2025

At Tailormade Tumblers LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with applicable privacy laws and regulations,

1. Information We Collect

We collect the following types of personal information:

  • Personal Information: When you provide us with your name, phone number, email address, or other contact information through our website, or by filling out an order form at our office.
  • SMS Communication: If you opt-in to receive SMS messages, we collect the phone number you provide for marketing or transactional purposes.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide products and services you request
  • To send SMS updates, if you have opted in 
  • To respond to inquiries or support requests

3. 10-Digit Long Code Compliance

We comply with the 10DLC (10-Digit Long Code) rules for sending SMS marketing messages. By opting into our messaging program, you acknowledge the following:

  • Opt-In Consent: By subscribing to receive SMS messages from us, you give us consent to send you marketing and transactional messages via text message.
  • Opt-Out Option: You can opt out at any time by replying "STOP" to any message you receive from us. After opting out, you will no longer receive promotional SMS messages. For assistance, reply "HELP".
  • No Charge for Opting In: We do not charge you for the SMS messages you receive, but your mobile carrier may charge standard messaging rates. Check with your carrier for details.

4. Data Security

We take data security seriously and implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission is 100% secure, and we cannot guarantee complete security of your information.

5. Sharing Your Information

We do not share, sell, or rent your personal information to third parties except as necessary for the following purposes:

  • To comply with legal obligations, such as responding to subpoenas or court orders
  • To service providers who assist us in operating our business (e.g., payment processors, marketing services, etc.), provided they agree to keep your information confidential
  • With your explicit consent, such as when we partner with other businesses to offer joint services or promotions

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct or update your information.
  • Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.
  • Opt-Out: You can withdraw your consent to receive SMS messages at any time by following the opt-out instructions provided in the messages or by contacting us.


If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Tailormade Tumblers LLC
Email: order@tailormadetumblers.com
Phone: 832-432-1075